Interoute Belgium NV, Easynet Belgium NV/SA

Interoute Belgium NV, Easynet Belgium NV/SA

Welcome to the Interoute Web Terms site. On this site you can find the terms and conditions applicable to your order for Interoute Services provided by any of the companies listed above unless you have signed up to a specific Master Services Agreement with any of the said companies.

Click here for the current Interoute Web Terms applicable as from 3 May 2016 which are the general terms and conditions we require to do business.

Please find below the current Schedule 2 (Additional Terms) relevant to the individual service(s) you are purchasing.

If you wish to find older Schedules for Interoute Services purchased before the date referenced at the corresponding Schedule below, please go to Archived Web Terms. The date when your order has been signed is the date decisive for determining what version of the terms and conditions apply to it. 
 

Select your product Schedule here or see the Service Schedule table below.

  

 If you find any difficulty in finding your documentation, please do not hesitate to contact your Account Manager at Interoute.

 

 

 

Legal Policies, Terms & Conditions

 

 

 

Service Schedules 

Bandwidth Service - Schedule 2A

Version 5.1 – applicable as from 06 June 2012

Version 1.0 for Capital Lease – applicable as from 3 May 2015

Managed Video Service - Schedule 2B

Version 7.2 – applicable as from 29 October 2014

Colocation Service - Schedule 2C

Version 4.4 – applicable as from 23 March 2015

Dark Fibre Service - Schedule 2D

Version 4.4 – applicable as from 12 January 2009

Ethernet Service - Schedule 2E 

Version 8.2 – applicable as from 27 October 2017

Schedule 2E(b) – Additional Terms for Broadcast Distribution Services - applicable as from 10 April 2017

Schedule 2Edge – Additional Terms for Edge Access Services - applicable as from 02 August 2017

Internet Access Service - Schedule 2F

Version 5.0 – applicable as from 30 November 2012

VPN Service - Schedule 2G

Version 8.1 – applicable as from 02 January 2017

Transit Services - Schedule 2I

Version 1.0 – applicable as from 12 August 2013

Enterprise Voice - Schedule 2K

Version 7.0 – applicable as from 06 September 2017

Schedule 2K(b) – Additional Terms for Hosted IP Telephony Services - applicable as from 15 November 2016

 

Virtual Voice Network (VVN) Services - Schedule 2L

Version 6.0 – applicable as from 29 October 2014

Dedicated Private Network Service – Schedule 2M

Version – 1.0 – applicable as from 20 October 2015

Virtual Data Centre (VDC) Services - Schedule 2N

Version 5.2 – applicable as from 07 August 2015

VDC Definitions Annex – version 1.6 – applicable as from 30 September 2015

VDC Managed Operations Annex – version 1.3 – applicable as from 12 April 2017

VDC Self-Care Operations Annex – version 1.1 – applicable as from 7 August 2015

VDC SLA Annex – version 2.3 – applicable as from 26 October 2016

VDC Dedicated Equipment Annex – version 1.0 – applicable as from 7 August 2015

Optical Private Network (OPN) Service - Schedule 2O

Version 6.0 – applicable as from 31 January 2013

Storage Connect - Schedule 2Q

Version 1.0 – applicable as from 30 July 2013

Version 4.4.1 – Additional Terms for Cloud Based Application Management - applicable as from 18 January 2013

Fast Trade Service - Schedule 2T

Version 4.1 – applicable as from 28 April 2010

Cloud Hosted Unified Communications - Schedule 2U

Version 1.3 – applicable as from 12 June 2017

Schedule 2U(c) – Additional Terms for Contact Centre and Skype for Business - applicable as from 12 June 2017

Interoute Cloud Connect Service - Schedule 2V

Version 1.0 – applicable as from 01 April 2016

WAN Optimisation Service - Schedule 2W

Version 1.0 – applicable as from 19 November 2014

Interoute Application Management Additional Terms - Schedule 2X

Version 1.4 – applicable as from 23 June 2014

Hosted Exchange - Schedule 2Z

Version 1.0 – applicable as from 9 July 2014

Security Annexes

Firewall Service – version 2.1 – applicable as from 9 January 2016

IPS Service – version 1.0 – applicable as from 06 August 2015

DDoS Protection – version 1.0 – applicable as from 06 August 2015

Two Factor Authentication Service – version 2.0 – applicable as from 26 November 2015

Content Filtering Service – version 2.1 – applicable as from 11 August 2017

Please note, Interoute Security Services may only be purchased in conjunction with another Interoute Product.

Edge Access Services – Schedule 2EDGE

Version 1.0 – applicable as from 2 August 2017